Frequently Asked Questions
Q.
Does 247
Used Parts stock parts?
A.
No, we are a used parts locating website, we pass your request on to
our vendors.
Q.
What happens after I submit my parts request?
A.
The form goes out to our vendors who will contact you directly by email
or possibly phone if they have the parts you ask for.
Q.
What is the warranty on the parts I purchase?
A.
Please note that 247
Used Parts
does not provide a warranty on the parts you purchase. Ask the vendor
from whom you purchase the parts from regarding the warranty before
committing to the purchase. 247
Used Parts only sends out your request for parts and the
vendors compete for your business.
Q.
What do I do if I make a mistake on the parts request?
A.
The request is sent out immediately, no corrections can be made,
however, when you receive the confirmation email in your inbox, simply
delete it and make another request for parts. Do not contact us
directly.
Q.
I didn't get any response to my parts request!
A.
If the vendors do not have your parts in stock you will not be
contacted. Make another parts request in the next day or so.
Q.
What is the return policy?
A.
You need to check with the vendor that you are purchasing your parts
from.
Q.
What are the shipping arrangements?
A.
You need to check with the vendor that you are purchasing your parts
from.
Q.
How much does it cost to make a parts request?
A.
It's free, no charge at all. No commission or fees on purchases from
vendors.
Q. When
I filled out the parts request form and submitted it it told me a
confirmation email would be sent to my in box, but I don't see anything?
A.
Some email programs may send it to the spam folder. If you will be
submitting parts requests in the future you can add the sender to the
"safe" list. It may be possible that you mistyped your email address.
In that case just submit another request for parts.
Q.
Can I cancel the parts request?
A.
Parts requests are sent out immediately as emails and cannot be deleted.
Q.
Why should I use 247
Used Parts?
A.
It's true that many auto wreckers/recyclers have a "hotline" they use
to spread the word when looking for parts. The problem with that is
that someone needs to hear the request when it comes through. If it's
noisy, or they are distracted, or away from the area, the call can go
by unnoticed. Some auto wreckers/recyclers also have a searchable
inventory on some parts finding sites. These programs are very
expensive and not always up to date because of the amount of work it
takes. It takes resources to maintain a current inventory.
The request sent out by 247
Used Parts
goes into the Inbox of the vendors and sits there on their desktop
until they deal with it, it doesn't go away! The success of 247
Used Parts is due to it's affordability and simplicity for
the vendors to
use, therefore many signup as vendors increasing your chance of finding
what you are looking for!
Q.
What do you do with the information I enter in the Parts Request Form?
A. The information you enter into the request form is
information that the vendors need to contact you. This also helps them
estimate shipping costs. Our vendors are not permitted to give out any
of your personal information. 247
Used Parts
does not share, sell, trade or otherwise give any of your information
to anyone.
Our Privacy Policy.
Q.
How do I become a vendor for 247
Used Parts?
A.
Please visit our vendor information page.
We
are a parts locating service, we pass on your parts requests to auto
wreckers, salvage yards and recyclers. We do not get involved in any
transactions, purchases or warranties! Investigate the
business you are dealing with as you would any other business.
Better
Business Bureau
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